Premax auto service

Privacy Policy

Effective Date: 22 March 2026

Premax Autocare & Diagnostic Services ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or book our services.

1. Information We Collect

We may collect the following information when you interact with us:

Full name, phone number, and email address when you book a service or contact us.
Vehicle registration number and make/model for service records.
Messages and enquiries submitted through our contact form.
Reviews and feedback you voluntarily submit.

2. How We Use Your Information

To confirm and manage your service bookings.
To respond to enquiries and provide customer support.
To send booking confirmations and service reminders (via SMS or email).
To improve our services based on customer feedback.
We do not sell or share your personal data with third parties for marketing purposes.

3. Data Storage & Security

Your data is stored securely on our servers. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

4. Cookies

Our website may use session cookies to improve your browsing experience. These are temporary and are deleted when you close your browser. We do not use tracking or advertising cookies.

5. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for communications at any time.

To exercise any of these rights, contact us at info@premaxautocare.co.ke or call +254 742 091 794.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

7. Contact

Premax Autocare & Diagnostic Services
Kiambu Road / Northern Bypass Junction, Next to Glee Hotel
P.O. Box 58230-00200, Nairobi, Kenya
Email: info@premaxautocare.co.ke
Phone: +254 742 091 794 / +254 722 219 396